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Frequently Asked Questions
Quick answers regarding our operations, compliance, and support within India.
help_centerDo you provide GST compliant invoicing?
Yes, all our services and product deliveries are fully GST compliant. We provide formal tax invoices with your company's GSTIN for seamless input tax credit.
help_centerWhat is your Pan-India delivery capability?
We offer end-to-end hardware logistics and onsite support across all Tier 1, Tier 2, and major Tier 3 cities in India, managed through our regional hubs.
help_centerAre your AMCs customizable for MSMEs?
Absolutely. We offer flexible Annual Maintenance Contracts tailored for various scales, from small local data centers to large enterprise server rooms.
help_centerWhat is the response time for Tier-2 cities?
For Tier-2 locations, we typically offer an NBD (Next Business Day) onsite response, with remote L1-L2 support available 24/7.